Pleione — Privacy Policy
Effective November 3, 2026 · Pleione is made by Merope (merope.dev) · 한국어
The short version
Pleione is a player for IPTV services you already have. It ships no channels or content, and it has no account, no server of ours, and no analytics, advertising, crash reporting or update checks. Your provider details, playlists, favorites and viewing history are stored on your TV, in the app's own storage.
When Pleione goes online, it talks to the providers you add — and, only if you use them, to the optional services listed below. None of those requests pass through anything of ours; we never see them.
What stays on your TV
- Your sources: playlist and program-guide (XMLTV) addresses, and Xtream account server addresses, usernames and passwords.
- Your keys for the optional services below, if you enter any.
- Your library and history: favorites, reminders, Watchlist, Continue Watching and playback positions, recently watched channels, recent searches, subtitle and audio choices, channel customization, and parental-control settings. The parental PIN is stored only as a salted hash, never as the PIN itself.
- Caches: downloaded playlists, guides, catalogs and subtitles, kept so the app opens quickly. They can be deleted at any time.
These are kept in the TV's storage for the app, which other ordinary TV apps cannot read. On a TV whose app database refuses to save, Pleione keeps your library and history in the app's other local storage on the same TV instead. Pleione does not add its own encryption on top. Nothing is synced to a cloud or backed up anywhere else.
Who Pleione talks to
Your own providers
Pleione loads playlists, program guides, catalogs, posters, channel logos and video directly
from the addresses you enter (or that your playlist lists). Those requests carry what any
player's would: your TV's IP address, and for an Xtream account, the username and password, which
the Xtream protocol sends in the address of every request. If you enter an address starting with
http://, that traffic is not encrypted; whether https:// is available is up to your
provider. Each provider's own privacy policy governs what they do with it.
Check Channel Health, a button in Settings, asks each channel's stream whether it responds. It runs only when you press it, and only against your own providers.
Online subtitles (optional, on request)
From the player's subtitle menu on a movie or an episode, Search online… looks for subtitles with the services you choose, and downloads the one you pick:
- Each service works only with your own key, entered in Settings: an API key for OpenSubtitles and SubDL, an API token for Assrt. Pleione ships no shared key. For OpenSubtitles, your account's username and password are also sent to OpenSubtitles to sign in before a download.
- Without any key, Pleione contacts none of them, and Search online… does not appear.
A search sends the title — or the IMDb or TMDB id your provider lists for it — and, where known, the year or the season and episode number. It never sends the video, a file fingerprint, or anything about your provider. Your preferred subtitle language stays on the TV. A subtitle you picked is remembered for that title; if its cached copy has expired, Pleione downloads that same subtitle again the next time you play the title.
Cast photos — TMDB (optional)
If you enter your own TMDB API key in Settings, a movie or series page shows its cast with photos from The Movie Database. Pleione sends TMDB only the TMDB or IMDb id that your provider lists for that title, authenticated with your key; the photos are loaded from TMDB's image server. Without a key, nothing is sent to TMDB. TMDB's handling of these requests is governed by its own terms and privacy policy.
Phone setup on your home network
So you can type addresses and passwords on a phone instead of a TV remote, Pleione includes a small setup service that runs on the TV while the app is open, and stops when you leave it. Pleione from Samsung's app store does not include it.
- It serves a setup page to devices on your home network (it is not reachable from the internet unless your router is set up to forward it). The TV shows its address, a QR code, and a four-digit pairing code.
- To change anything, a phone must first enter that code or scan the code's QR link. A new code is made each time the service starts, and repeated wrong codes are locked out.
- Through the page, a paired device can add sources, accounts and subtitle or TMDB keys, and upload
an
.m3uplaylist file. The page never shows saved passwords or keys back. - Uploaded playlist files are stored on the TV. Only the app itself, and a device paired with the current code, can list, download or remove them; no website can read them, including one open in the TV's own browser. Remove an upload when you no longer need it.
- The service itself makes no requests to the internet.
Reminders
When you set a reminder for a program, Pleione schedules it with the TV's own scheduler, which keeps the program's title, channel and time so it can notify you even while the app is closed. For content locked by parental controls, the title and channel are left out. Removing a reminder, or resetting the app, cancels it with the TV's scheduler too.
On Samsung TVs, reminders stay inside Pleione: nothing is handed to the TV's scheduler, and a reminder shows only while Pleione is open.
Analytics and tracking
None. Pleione contains no analytics, advertising, tracking, crash-reporting or remote-logging code, does not check for updates, and does not contact any server of Merope's. Its logs stay in the TV's developer console. It asks only for the standard webOS permissions to schedule reminders, launch the app, and play DRM-protected video, and on Samsung TVs for internet access and the remote's keys, plus, outside Samsung's app store, starting its own phone-setup service.
This website is static pages; it sets no cookies and runs no analytics either.
Deleting your data
- Settings › Data Management › Reset App removes your accounts, sources, preferences, favorites, history and caches from the TV, cancels your scheduled reminders, and restarts the app.
- Clear Cache removes only downloaded data; separate buttons clear Recently Watched, Continue Watching and the Watchlist.
- Uploaded playlists belong to the setup service: remove them from Settings › Sources › Uploaded Playlists before resetting, or the app may find them again.
- Uninstalling Pleione removes the app and the data in its app storage from the TV. Remove uploaded playlists first, as above: depending on the TV, the setup service may keep them in a folder of the TV's own.
Because we hold none of your data, there is nothing for us to delete on our side. Data held by your providers, OpenSubtitles, SubDL, Assrt or TMDB is subject to their own policies.
Pleione is not directed at children under 13.
Changes
If what Pleione sends off your TV changes, this page changes with it, and the effective date at the top moves.